- Experience: our machines offer the highest output griddles available, producing over 24 billion pancakes since our first griddle went into production.
- Repeatable Reliability: our current customers’ consistently score our machines as the most efficient among their processing lines.
- Attention to Detail: we only build several quality crafted griddles a year, allowing us the time required to attend to the smallest of details.
- Superior Quality: all of our system parts are manufactured with the highest standards by our qualified technicians, and strict quality assurance is conducted before any parts are installed on our machinery or shipped to our customers.
- Accessibility: our machinery is built with many off-the-shelf components from well known and trusted brand name manufacturers, accessible in most cities around the world. Upon request, we can supply our TSA manufactured parts overnight to most destinations.
- Research & Development: we are committed to the continual improvement of our machinery, providing our customers with simple, efficient and reliable systems. It has always been our focus to improve each new generation griddle whether technologically or mechanically, to suit what’s needed on today’s production floor.
- Customer Relationship: we provide our customers with continued one-on-one service, both prior, during and after fulfilling project orders.
- Continued Correspondence: we have a Product Update Program which informs customers with our older generation griddles of improvements that can be made to their machinery, either with our help our on their own.
TSA has certainly demonstrated the concept of “partnering with the customer”. We look forward to working with TSA on future projects.
Michael N., Project Manager & The Quaker Oats Hotcake Team